Prepaid store balance
Understand wholesale funding, ledger movements and the difference between a store balance and a customer B2B wallet.
What the balance pays for
Store balance funds the wholesale eSIM charges for your orders. It is not the amount collected by your own payment gateway and it is not a customer wallet.
Add funds
Open Store balance in your admin and choose an available funding method and amount. Funding uses platform-owned payment accounts, separate from the gateway you configure for customer checkout.
Wait for confirmation
A payment initiation or return is not a credit. The platform verifies the transaction before recording the funding movement. Contact support with the payment reference if the outcome remains unclear.
Read the ledger
Check deposits, order debits, adjustments and applicable provider-refund credits. The balance after each movement helps explain available purchasing power.
Keep a buffer
Plan funds for anticipated sales and review balance before a promotion. Avoid accepting demand that you cannot support with enough prepaid wholesale funds.
Make the store your own.
$0 setup. $0 monthly hosting. Your brand and your prices.