Customer management
Keep account details, pricing and support context together.
Retail accounts
Customers can sign up through your storefront. New retail customers receive the default Public retail plan. Keep contact details accurate so order support can identify the correct account.
Business accounts
B2B customers use a wallet and an accounting history in addition to the order workflow. Approved top-ups are verified before credit is recorded; a payment return alone is not enough.
Customer-specific pricing
Assign the appropriate commission plan to the account. Check the resulting prices and the customer type when onboarding a business buyer.
Handle customer information carefully
Limit access to staff who need it. Do not use screenshots containing customer emails, installation codes or payment data in public marketing. Customer management does not include a separate marketing automation suite.
Make the store your own.
$0 setup. $0 monthly hosting. Your brand and your prices.